Human resources values-based decision making
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decision makingAs a result of the pandemic, our company is facing a dilemma.
The two options that we are considering because of a decrease in revenue are:
A: Do we push our employees to work harder, increasing their output by 10%.
B: Do we cut our payroll by 10%, leading to layoffs.
In option A, we would ultimately have to compromise compliance to keep jobs (pushing people to work more, but to get the extra 10% would potentially mean more mistakes).
In option B, we would need to get comfortable with the fact that lower revenue with lower expenses is okay (payroll is our largest expense).
We need guidance to make a hard decision for either option A or B. Since our goal is to be the most compliant firm in the network, we cannot afford to push people harder and potentially have more mistakes. At the same time, we cannot afford to keep the same number of staff if output does not increase by 10%.
About the company
Our Creditor's Rights Practice includes:
- collecting consumer and commercial accounts
- advising lenders, credit unions, debt buyers and collection agencies on debt collection related issues, including compliance with the FDCPA, FCRA, TCPA (and their California equivalents)
- defending lawsuits against lenders, credit unions, debt buyers and collection agencies
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