The Tremblay Leadership Center o/a The Sandbox System™ aims to make their conflict resolution services and training more engaging and playful for users. The current system includes two key steps: Conflict Resolution services (mediation) and Conflict Management Training. The goal of this project is to review the existing design and functionality of these steps, and identify opportunities for participant interaction, post-session. The project will involve researching gamification techniques, or utilizing AI technology to enhance the learning of those who have attended the programs. The ultimate objective is to engage technology in a fun way, to enhance the learning long after the participant has attended a session.

Current System Evaluation:

Review the existing design and functionality of Step 1 and Step 2 of the Sandbox System.

Step 1: Conflict Resolution

Step One of the Sandbox System restores positive relationships from conflict with mediation or workplace restorations which support all who are affected.

Step 2: Leadership Training

Review curriculum outlines for the first 16 hour (2 day) course - Winning in the New Workplace Sandbox (for the entire team)

Research Gamification Techniques:

• Investigate gamification strategies and elements (e.g., rewards, challenges, leaderboards, sandbox themed activities, building as a team, toys, tools, etc. ) that can be applied to keep learners engaged in the material that they've learned and committed to during their workshops.

Brainstorm and Design:

• Conduct brainstorming sessions to identify how AI bots like Harmony.ai can be leveraged
• Create mock-ups or prototypes incorporating gamification elements.

User Testing:

• Develop a test plan to evaluate the new designs with real users.
• Gather feedback on the playfulness, engagement, and overall experience.

Analyze Feedback:

• Analyze user feedback and performance data from the testing phase to assess the effectiveness

Implementation Plan:

• Develop a plan for implementing the refined design into the Sandbox System.

Report and Presentation:

• Create a report detailing recommendations and present all ideas to Penny Tremblay and her team.

Staff Time:

• Mentorship: Schedule regular meetings with experienced team members for guidance on project stages, from evaluation to implementation.
• Expert Sessions: Arrange sessions with experts in user experience (UX) design, gamification, and workplace training to offer insights and answer questions.

Access to Tools and Technology:

• Design Software: Provide access to design tools such as Adobe Creative Suite or Figma for creating mock-ups and prototypes.
• Gamification Tools: Offer tools and platforms for integrating gamification elements, like gamification software or plugins.

Access to Data:

• Current System Data: Supply data on the existing design and functionality of Steps 1 and 2, including user feedback and performance metrics.
• Research Resources: Provide access to research materials and case studies on gamification techniques and their application in similar systems.

Training and Resources:

• Workshops: Conduct workshops on gamification strategies, UX design, and effective brainstorming techniques.
• Guides and Templates: Offer guides for user testing, feedback analysis, and implementation planning to streamline the project process.

Collaborative Support:

• Team Collaboration: Encourage collaboration through team meetings, brainstorming sessions, and shared digital workspaces.
• Feedback Mechanisms: Set up a system for regular feedback on design ideas, prototypes, and testing outcomes.

User Testing and Feedback:

• Test Plan Development: Assist in developing a comprehensive test plan for evaluating new designs.
• Feedback Collection: Provide tools and methods for gathering and analyzing user feedback during testing.

Reporting and Presentation:

• Report Creation: Support in compiling and structuring the final report, including design changes, user feedback, and recommendations.
• Presentation Skills: Offer guidance on creating effective presentations to communicate findings and recommendations to stakeholders.