The main goal for the project is to integrate VOIP services with a CRM system to enhance patient management at Mimico Physiotherapy and Chiropractic Clinic. This will involve creating a seamless communication system between healthcare providers and patients, as well as optimizing patient data management within the CRM system.

Tasks for learners to complete to achieve the project goal:

- Researching and understanding the specific needs of healthcare facilities in terms of patient management and communication systems.

- Developing a cloud-based CRM system tailored to the needs of Mimico Physiotherapy and Chiropractic Clinic, including features for patient data management and communication integration.

- Integrating VOIP services into the CRM system to enable seamless communication between healthcare providers and patients.

- Testing the integrated system for functionality, security, and user-friendliness.

- Providing training and support for the staff at Mimico Physiotherapy and Chiropractic Clinic to ensure smooth adoption and utilization of the new system.

Final deliverables:

- A fully functional cloud-based CRM system with integrated VOIP services specifically designed for patient management in healthcare facilities.

- Documentation of the system's features, functionalities, and security measures.

- Training materials and support documentation for the staff at Mimico Physiotherapy and Chiropractic Clinic.

- Ongoing support plan for any troubleshooting or system maintenance needs.

Access to Google cloud services and products

One on one time with the end users/clinic staff

any Confidential information regarding current software and workflows/automations used