- Resume
- Lily_Chen_2026_Resume.docx
- Portals
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Vancouver, British Columbia, Canada
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Skills
Achievements



Latest feedback
Recent projects
Work experience
Wealth Management Intern
Scotiabank
London, Ontario, Canada
September 2024 - December 2024
- Audited and updated 200+ client records, improving compliance accuracy and reducing processing time by 15%
- Gathered information on clients’ business processes, critical success factors, and competitive positioning through interviews and research, ensuring accurate updates to internal records and maintaining 100% data accuracy to strengthen trust and client satisfaction
- Supported $800 million in client portfolios, assisting with asset allocation and risk assessments, through market research and pattern analysis, ensuring strategies were tailored to client’s needs
Sales and Marketing Intern
Zentein Nutrition Bars
London, Ontario, Canada
December 2023 - August 2024
- Launched outreach campaigns by leveraging Zentein’s key value propositions and strategic relationship-building, acquiring over 20 new accounts through targeted email and phone outreach
- Resolved social media shadow banning by initiating a targeted email marketing strategy. Designed and mapped email workflows using Mailchimp, resulting in over a 25% increase in repurchase rates and driving measurable customer engagement
- Sustained strong relationships with existing accounts by scheduling regular check-in calls with vendors to gather feedback for improvements, resulting in a high repeat ordering rate of 82% and overall enhanced vendor satisfaction