Model of Care with 6 Core Strategies (MoC6) (Waypoint Centre for Mental Health Care)

The Model of Care with 6 Core Strategies (MoC6) project is a large-scale clinical transformation project at Waypoint Centre for Mental Health Care (Waypoint) aimed at improving patient outcomes, patient experience, staff engagement, and staff retention. Within this clinical transformation project are a number of deliverables, aligning with the Model of Care (ensuring we have the right staff, providing the right care, at the right time) or the 6 Core Strategies (reducing incidents resulting in restraints and seclusions). This project will have a significant impact across the hospital on the day-to-day experience of both patients and staff, while also improving organizational efficiency and effectiveness.

Enhancing Transfer of Accountability between Emergency Department and Diagnostic Imaging (Georgian Bay General Hospital)

Information transfer at care transitions is an accreditation Canada standard and is essential to ensure patient safety. Patients receiving care in the emergency department who require diagnostic imaging services often have specific care needs (e.g. falls risk, altered level of consciousness, oxygen requirements etc) that are at times not well communicated between team members. This project aims to assess the current transfer process, review best practice standards, identify gaps and develop a standardized communication strategy for the teams and evaluate adoption of the process.

Improving Patients’ Feelings of Safety – a QI Initiative (Waypoint Centre for Mental Health Care)

This capstone project supports a key initiative in Waypoint’s Quality Improvement Plan aimed at enhancing the overall patient experience by improving patients’ feelings of safety. Feedback from patient experience surveys has highlighted opportunities to better support patients in feeling safe while on program, during interactions with staff and peers, and throughout the hospital environment. The project will focus on improving the processes used to monitor and respond to patient-identified safety risks. Additionally, it will examine how the patient voice is incorporated into daily safety huddles and how anonymous reporting tools can be optimized to capture concerns and drive meaningful action.

Enhancing Patient Mobilization (Georgian Bay General Hospital)

Early and consistent patient mobilization in acute care settings aides in preventing functional decline and well as other complications such as hospital acquired pneumonia, pressure injuries and DVTs. Despite the benefits of early and consistent patient mobilization current practices are inconsistent. There are also challenges in role clarity and unclear responsibilities among healthcare providers on the multidisciplinary team. The project aims to improve patient mobilization compliance to improve patient outcomes by reducing admission complications due to immobility and optimizing the patients length of stay. Specific objections include: Access current mobilization practices, barriers and compliance metrics Implement a structured mobilization schedule and/or documentation/tracking system Enhance staff engagement and knowledge on mobilization Encourage patient participation through engagement and goal-setting Measure the impact of interventions on patient outcomes