Centennial College's Customer Skills course prepares first-year students with the essential knowledge and skills to excel in Level 1 and Level 2 technical support roles in helpdesk environments. Learners are trained in user interaction, multi tier incident management problem-solving, communication, and teamwork, using industry-standard Incident Management help desk applications like LBE Help Desk Software. The course focuses on developing the technical and business skills required for entry-level user support roles. Learners aim to build proficiency in troubleshooting, customer communication, and workload management while gaining hands-on experience working with real-world problems. Employers participating in this collaboration are expected to engage in regular communication with students, provide necessary project information, be present during the final presentation, and offer constructive feedback through the Riipen platform. This feedback will guide learners in refining their technical support and customer service abilities.

This experience is designed for learners in the Business of Recreation & Entrepreneurship program, where they gain insights into the recreation industry's business dynamics and entrepreneurial strategies. Learners are equipped with skills in market analysis, business planning, and innovative thinking, enabling them to tackle real-world projects. By applying these skills, learners can assist companies in developing new recreational products, optimizing business operations, or exploring new market opportunities.

PRIVATE CENTENNIAL EXPERIENCE FOR CENTENNIAL STUDENTS ONLY Advance Ontario connects eligible Ontario post-secondary students with remote internships to build in-demand skills. Ontario employers mentor students through paid 60-hour projects over 2-8 weeks. Powered by Riipen, the program promotes workforce diversity and aims to create lasting job opportunities while boosting Ontario’s economy. Visit our Help Centre to read our key dates , FAQs & our Terms and Conditions .   Employers:  Submit your project match request by February 14th, 2025 to participate in this cohort. You'll review applications and choose 1-4 students for your project. You must accept at least one student by February 28th, 2025 to participate. The project can start anywhere from January 20th, 2025 until March 3rd 2025 , and work cannot begin until the start date. Students must complete the onboarding survey, click "start project" on Riipen and complete all deliverables, including 60 work log hours, in at least 2 weeks or by the end date. Check out Getting Started with Advance Ontario: Employers for more information. Students:  Students are invited on a first-come, first-served basis and must apply here. There are 50 spots in this cohort, and once filled, remaining applications will be canceled. If invited, you must apply to projects by February 28th, 2025 and start by March 3rd, 2025 if accepted. You can apply to THREE projects at a time. Once an employer accepts one of your applications, your remaining applications will be canceled, and that project will be yours for the rest of the cohort. 

Centennial College invites you to collaborate with our final-year, Game Development students. With hands-on experience in game programming, they are eager to apply their skills to create fully functional game or simulation apps. Through this experience, students can support with artificial intelligence, network programming, user interface design, and game testing while gaining invaluable project management and teamwork experience. As an employer, you’ll play a crucial role in guiding students by providing regular feedback, and sharing relevant resources. Your participation ensures a meaningful learning experience for our students while delivering valuable outcomes for your organization.