RBC WMGP - Group Work
Summary Welcome to the RBC Wealth Management Case Competition! The main intent of this competition is to evaluate your ability to contribute both in a group and as an individual. You will spend June 30th to July 8th window to answer two questions. You will be assigned to a team to answer the group question and individual question will be answered on your own in same window of time. Check out the Rules of Engagement for all challenge information. What will you do for your company? This is third of a four stage evaluation process for Wealth Management Generalist Program (WMGP) 2021. Top-performing students of the Case Competition will be granted an interview for final stage of selection process in late July 2021. Imagine working at the largest bank in Canada. As part of our dynamic 24-month WMGP program, you will have the opportunity to gain an understanding of the day-to-day operations of several wealth management businesses and a high-level understanding of the entire RBC Wealth Management enterprise. What would your company do at the end of the course? On July 16th, 2021 teams will virtually present their recommendations to a panel of RBC judges during Presentation FINAL SUBMISSION: The group and individual submission must be submitted by Thursday July 8th, at 3:00 pm (EST). Ignore the 'Project End' milestone. Group 1 Mentor 1: Slava Sherbatov ssherbatov@phn.com Mentor 2: Stephanie Breitman, stephanie.breitman@rbc.com Group 2 Mentor 1: Heidi Gunkel Mentor 2: Earl D'Almeida, earl.d'almeida@rbc.com Group 3 Mentor 1: Jesse Coote, jesse.coote@rbc.com Mentor 2: Roberto Andrade, roberto.andrade@rbc.com Group 4 Mentor 1: Pending Mentor 2: Rachel Sarsan, rachel.sarsan@rbc.com Group 5 Mentor 1: Kiki Oyerinde, kiki.oyerinde@rbc.com Mentor 2: Ali Akerman, ali.akerman@rbc.com Group 6 Mentor 1: Yi Shi, yi.shi@rbc.com Mentor 2: Ashok Srithavanathan, ashok.srithavanathan@rbc.com Problem Statement: Please discuss current trends in social impact investing, and more specifically, which client segments are most interested in impact investing? Assignment June 30 30 Candidates 6 groups : 5 candidates in each group. Each group paired with 2 mentors Completion July 2, July 5 and July 6 Groups to connect with mentors & mentors to evaluate level of participation Groups work on finalizing their findings July 6-7 Groups to submit final presentation in Riipen July 8 3:00pm EST. Evaluation July 9, 10, 13 Mentors to review presentations Decision July 16 Six (6) thirty (30) minute presentations 15 min presentation 10 min Q&A 5 min notes (panelists) 16 Candidates selected for final rounds on July 21
RBC WMGP - Individual Work
Summary Welcome to the RBC Wealth Management Case Competition! The main intent of this competition is to evaluate your ability to contribute both in a group and as an individual. You will spend June 30th to July 8th window to answer two questions. You will be assigned to a team to answer the group question and individual question will be answered on your own in same window of time. Check out the Rules of Engagement for all challenge information. What will you do for your company? This is third of a four stage evaluation process for Wealth Management Generalist Program (WMGP) 2021. Top-performing students of the Case Competition will be granted an interview for final stage of selection process in late July 2021. Imagine working at the largest bank in Canada. As part of our dynamic 24-month WMGP program, you will have the opportunity to gain an understanding of the day-to-day operations of several wealth management businesses and a high-level understanding of the entire RBC Wealth Management enterprise. What would your company do at the end of the course? On July 16th, 2021 teams will virtually present their recommendations to a panel of RBC judges during Presentation FINAL SUBMISSION: The group and individual submission must be submitted by Thursday July 8th, at 3:00 pm (EST). Ignore the 'Project End' milestone. Problem Statement: How are competitors approaching impact investing offerings? Should RBC consider adopting any specific impact investing practices? 30 Candidates Each Candidate assigned an individual project No Mentors required Completion July 2, July 5 and July 6 Each Candidate to work on individual project July 8 3:00pm EST Each Candidate submits final project in Riipen Evaluation July 9, 10, 13 Generalists to review final submissions
RBC's Green Initiative Pitch at the Lang Sustainability Conference
Welcome to the 2nd annual Lang Sustainability Conference! This year's competition will have two portions: a video submission and a live pitch. The video submission will be a 5-7 minute solution of RBC's case problem, submitted by 11:59 pm on March 19th. On March 20th, each pair will present a live 2-minute pitch in one of five breakout rooms. The best pitch from each room will move on to the finals, where their 5-7 minute video submission will be watched by judges. The case will be released on March 12th. RBC is offering cash prizes for the top 3 pairs who create an innovative solution to the given problem statement. Delegates will be placed in pairs by March 8th at 11:59 pm. On March 12th, the case will be distributed to delegates and they will have until March 19th at 11:59 pm to submit their 5-7 minute video presentation. On March 20th at 1:45 pm, delegates will present their live 2-minute pitches to RBC and University of Guelph faculty. The best pitch in each breakout room will move onto the finals, where the pre-recorded video will be watched by RBC judges. The pitch is your time to shine and to "wow" the judges. Like an elevator pitch, you want to leave the judges wanting to know more about your solution. This is your hook. The problem solution video should be 5-7 minutes and should include, but is not limited to, how your solution will tackle the issue, any resources that are needed, implementation plan. Check out the Resources tab > Files section for important resources.
QCMHA x RBC Case Competition Round 2
Dear participants of the QCMHA x RBC case competition, please find a case for Round 2 and helpful resources in the Resources tab under Files. To access the files, open the project and visit the Project tab to find Resources. The attached documents are: Case Study Presentation Template
QCMHA x RBC Case Competition Round 1
Dear participants of the QCMHA x RBC case competition, please find a case for Round 1 and helpful resources in the Resources tab under Files. To access the files, open the project and visit the Project tab to find Resources. The attached documents are: Case Study Memo Template Workplace MHCC Aspiring Workforce Report
RBC Personal & Commercial Banking - DeGroote Business Case Challenge
RBC is continuing to seek the balance between in-person banking and digital/virtual solutions to deliver banking services. There are over 1000 physical branch locations, dozens of RBC Insurance locations and seven hubs in Canada called Advice Centre’s where telephone inquiries are answered and addressed. We also have our RBC Online Internet Banking and a new digital service called “myAdvisor”. Our goal at RBC is to empower more of our clients to utilize these digital/virtual services for everyday banking which will allow us to deliver more strategic and in-depth consultation at our branches for more complex needs (mortgages, investing, financial advice). How might we encourage more Canadians to increase their utilization of our digital/virtual platforms for everyday banking services? How would this assist our branches in delivering more complex and consultative banking at our branches? Additionally, what impact will/could this have on our desire to remain a relationship based bank? Additional question: Since traffic is down in our physical branches due to increase use of technology and COVID regulations. How do advisors continue to keep in contact with existing clients and source new relationship to grow the business in these times? Check out the Resources tab > Files section for the Rules of Engagement PDF and other important resources. Final Submission: The final project submission must be submitted by Tuesday, January 26 at 3 p.m. (EST). Ignore the 'Project End' milestone. Explore the different job types at RBC to find where you can make an impact: RBC Personas
RBC Marketing & Communications - DeGroote Business Case Challenge
RBC Canadian Open & RBCxMusic – Challenge statement Since 2019, we have strived to connect two platforms - RBC Golf & RBCxMusic. In an effort to broaden the audience of the Canadian Open, the RBCxMusic Concert Series was introduced to attract young, music fans to the game of golf. Unfortunately due to the pandemic the 2020 tournament and Concert Series were cancelled. Looking ahead into 2021, the RBC Canadian Open may look different and fan engagement may be virtual. At the only Canadian stop on the PGA TOUR, the RBC Canadian Open onsite fan experience and engagement is always a top priority. For this case, the challenge is to identify opportunities to integrate RBCxMusic, and Music fans, into the virtual RBC Canadian Open fan experience (as there will be no in-person experience) A successful case will include recommendations for how to achieve this through broadcast, digital and/or social platforms. Check out the Resources tab > Files section for the Rules of Engagement PDF and other important resources. Final Submission: The final project submission must be submitted by Tuesday, January 26 at 3 p.m. (EST). Ignore the 'Project End' milestone. Explore the different job types at RBC to find where you can make an impact: RBC Personas
RBC Investor & Treasure Services - DeGroote Business Case Challenge
If transaction fees are becoming a way of the past, how should banks charge for services going forward? What can we expect the future pricing models look like in the global transaction banking space? Check out the Resources tab > Files section for the Rules of Engagement PDF and other important resources. Final Submission: The final project submission must be submitted by Tuesday, January 26 at 3 p.m. (EST). Ignore the 'Project End' milestone. Explore the different job types at RBC to find where you can make an impact: RBC Personas
RBC Human Resources - DeGroote Business Case Challenge
75% of the global workforce will be comprised of millennials by 2025 and 87% of millennials rate “professional or career growth and development opportunities” as important to them in a job. Rapid advancement of technology is changing the way we serve our clients and communities and as a result, the skills required from our workforce is also changing. This drives the importance of upskilling and reskilling to prepare our existing workforce for the future of work. Continuing to build upon our culture of continuous development and professional career growth is now more important than ever. How might we stand out as an innovative leader as we plan to enrich growth and career development practices across RBC in a scalable manner? Check out the Resources tab > Files section for the Rules of Engagement PDF and other important resources. Final Submission: The final project submission must be submitted by Tuesday, January 26 at 3 p.m. (EST). Ignore the 'Project End' milestone. Explore the different job types at RBC to find where you can make an impact: RBC Personas
RBC Technology & Operations - DeGroote Business Case Challenge
Currently, many smaller and learner organizations are adopting APIs (Application Programming Interface) as an enabler to introduce new services and products and engaging with customers through preferred channels, including interactions through social media. With trends of servicing customers in their preferred channels and environments (Instagram, Facebook, etc.), it enables them to deliver services where customers are and to keep up with the increasing competition from firms inside and outside the industry. Banks should also provide innovative services at the same rate as these smaller and leaner organizations. How can RBC leverage API to drive new services at a lower cost? Check out the Resources tab > Files section for the Rules of Engagement PDF and other important resources. Final Submission: The final project submission must be submitted by Tuesday, January 26 at 3 p.m. (EST). Ignore the 'Project End' milestone. Explore the different job types at RBC to find where you can make an impact: RBC Personas
RBC Capital Markets - DeGroote Business Case Challenge
Supporting our clients and providing thoughtful advice as they navigate uncertainty is a key part of investment banking and a core element of RBC Capital Markets’ approach to building relationships, especially in a volatile environment. One great example is how RBC helped Home Capital Group ("HCG"), a leading mortgage lender, navigate a liquidity crunch that attracted wide public attention, with peak media coverage starting in April 2017. Review the timeline leading up to HCG’s 2017 liquidity crunch and how HCG emerged from the crisis with the help of RBC. Specifically, what strategic options were available to HCG and which avenues did it pursue? Why did the company pursue the path it did and how was that path structured? How did the media, shareholders and other stakeholders react to the events and how did the company's share price trade throughout? How did RBC support the company and what other options could you have suggested to HCG if you were part of the RBC team working on this file? Additional guidelines: Please limit your presentation to a maximum of 5 slides, excluding the cover slide Do not include detailed financial modeling and valuation work, but you can include financial summaries if those aid in your discussion Check out the Resources tab > Files section for the Rules of Engagement PDF and other important resources. Final Submission: The final project submission must be submitted by Tuesday, January 26 at 3 p.m. (EST). Ignore the 'Project End' milestone. Explore the different job types at RBC to find where you can make an impact: RBC Personas
Dean's Cup Round Two - RBC Case Competition
As COVID-19 continues to loom in our future, Canada’s major banks have announced their plan to let most of their staff work from home until next year (The Canadian Press, 2020). Helena Gottschling, RBC’s chief human resources officer expressed the bank’s concern regarding the spread of the virus in a memo to bank staff. Gottschling says the number of employees working in the RBC premises of the GTA area will be extremely small. Given the sudden shift from in-person office work to virtual work-from-home environment, companies are wondering if they need to change the way they can keep employees engaged. Engaged employees have higher levels of job performance, productivity, and creativity (Chamorro-Premuzic, Garrad, & Elzinga, 2018). In comparison, low engagement in the workplace results in higher burnout rates, turnover rates, and counterproductive work behaviours such as harassment and bullying (Chamorro-Premuzic, Garrad, & Elzinga, 2018). Studies have also shown that employees working from home may suffer from isolation, lack of motivation, and loneliness which might have a severe impact on their work performance (Collie, 2020). Due to COVID-19, team RBC is trying to find the most innovative and effective ways to drive engagement, boost motivations and monitor employees’ work as the team is now working remotely. Imagine you are an external consultant to RBC, what would your recommendations be?
RBC Tomorrow Challenge: Our Communities Tomorrow
Inspired by Dave McKay’s comments in the Globe and Mail when he committed bringing on our ~1400 students as they would “help us reimagine all we can build together”, we created the RBC Tomorrow Summer Student Challenge - our first-ever, enterprise innovation challenge, which is focused on imagining the future of banking and delivering new ideas, interesting insights and tangible outputs.
RBC Tomorrow Challenge: Our Clients Tomorrow
Inspired by Dave McKay’s comments in the Globe and Mail when he committed bringing on our ~1400 students as they would “help us reimagine all we can build together”, we created the RBC Tomorrow Summer Student Challenge - our first-ever, enterprise innovation challenge, which is focused on imagining the future of banking and delivering new ideas, interesting insights and tangible outputs.
RBC Tomorrow Challenge: Our Employees Tomorrow
Inspired by Dave McKay’s comments in the Globe and Mail when he committed bringing on our ~1400 students as they would “help us reimagine all we can build together”, we created the RBC Tomorrow Summer Student Challenge - our first-ever, enterprise innovation challenge, which is focused on imagining the future of banking and delivering new ideas, interesting insights and tangible outputs.
Improving youth satisfaction with RBC Upskill
About RBC Upskill As part of RBC Future Launch, our commitment to prepare Canadian youth for the future of work, we create RBC Upskill, a four step digital experience that leverages a proprietary algorithm built on open source data, and RBC Economics research. Upskill assesses a user's skills based on their previous work experience, and provides job recommendations that align to the user's interest, or their skills. The outputs incorporate projections for industry growth, susceptibility to automation and median wage. About the challenge RBC has collected 6,000 + records through www.rbcupskill.ca in the first month after launching. We're looking for insights that will enable us to improve the user experience, deliver more relevant and meaningful results, and inform our larger strategy around preparing youth for the future of work. · What factors drive user satisfaction (as measured by the survey)? · How could the algorithm be refined to produce more meaningful results? · Who are our users? · How can machine learning be integrated into the platform to continue improving the results over time? More broadly, how closely do users’ skills align to those skills currently in high demand? · What are the opportunities for RBC to maximize the impact of its charitable donations by offering in-demand training? About the data: The data set is stored in JSON format and each complete record will contain the user's age, previous work experience, time in role, education level achieved, interests, a rating for 31 different skills produced by the algorithm, the user's changes (if any) to the algorithm output, and an ordered ranking of 292+ jobs, and for some records, a satisfaction survey response.
Managing Disruption
1. Challenges to Address: Disruptive innovations in the market are reshaping the way that financial services are both provisioned and consumed. This is particularly evident in the youth segment, where evolving needs and out of category brand experiences and technology are shaping their expectations and are a force for innovation and change in the way financial institutions deliver value to this segment. International banks have achieved growth by creating a 'youth experience' that is fully differentiated from the mass market. However Canadian banks have taken a homogenous approach to youth and students that is largely product- and promotion-focused. Traditional banks/banking products and services are becoming irrelevant to this segment, and as a result we are open to the threat of disruption from new entrants. Digitization, new and different competitors are all converging to disrupt financial services and many other sectors. 2. Goal for the project: Identify 1 or 2 BIG IDEAS that solve a unique student/youth need and make RBC an indispensible and relevant part of their daily lives. Evaluation of these ideas should include: a) can it be authentically delivered to the market by RBC? b) is it disruptive and will it differentiate RBC in the marketplace? c) will it matter enough to make RBC the obvious choice for students/youth? 3. Why Choose RBC: RBC is one of Canada's largest banks and one of the largest banks in the world. We are one of North America's leading diversified financial services companies, and provide personal and commercial banking, wealth management, insurance, investor services and capital markets products and services on a global basis. We have over 80,000 full- and part-time employees who serve more than 16 million personal, business, public sector and institutional clients through offices in Canada, the U.S. and 35 other countries. As a purpose-driven organization, we are committed to helping our clients thrive and communities prosper. That's why we recently made our largest-ever corporate commitment in our nearly 150 year history: to invest in the future prosperity of young people. Working with young people and partnering with employers, educators and others, we aim to help remove barriers and provide access for young people to learn skills, gain valuable job experience, share knowledge and build resilience that will help to launch them and prepare for the future of work. Students will provide a 10+ page describing their analysis and recommendations. They will deliver a presentation to the class, and provide a YouTube video to your organization highlighting their key findings.